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With Total Access Emailer 2021 and X.80 versions, it uses the FROM address from your most recently used email blast.Īlternatively, you can specify an email address with a Temail.txt file in the folder where Total Access Emailer is installed. In these situations, Total Access Emailer tries to send a test email from its default address. If your SMTP Server is authorized by IP Address without a logon name, and a Temail.txt file was not created. This may fail also if you are running an older version of Total Access Emailer. Legacy Versions of Total Access Emailer Require a FROM address Make sure your login credentials allows relay. This could be due to your SMTP Server or the specific login does not allow relay (Mailbox Delegation). Relay because SMTP client submission does not support this scenario. An example would be if your entered login credentials in your application settings but the application tries to send emails from If your application or printer behaves this way, use Office 365 SMTP Microsoft page: This error indicates that the device is trying to send an email from an address that doesn’t match the logon credentials. Here's the description of this error from the More information on the issue, workaround and latest information: Total Access Emailer and Office 365 SMTP with TLS Review the instructions above for configuring Mailbox Delegation so TLS can be used, or use the authorized IP address approach with SMTP and bypass TLS completely.
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Your account may now need you to explicitly specify the Mailbox Delegation settings to send emails on behalf of other addresses. Previously, the settings may have successfully sent your emails, but Microsoft is increasing the security on its SMTP servers over time. It cannot send the email for any version of TLS with that FROM address. The FROM address of your email cannot be sent by the email address used in the logon. This message occurs when the email account used for TLS is not configured properly for Mailbox Delegation. All versions of Total Access Emailer released after 2016 support TLS 1.2. This message implies Total Access Emailer does not support TLS 1.2.
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Please upgrade/update your client to support TLS 1.2. This error message may appear while sending emails from the Office365 SMTP server: (Error 20162) SMTP protocol error. Total Access Emailer 2022 for 365, 2021, and 2019, and versions X.8 for Total Access Emailer 2016, 2013, and 2010. January 2022: Changes in Office 365 and Windows triggered this error.
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